ประกวดราคาจ้างจ้างเหมาบุคคลภายนอกจัดส่งหนังสือแจ้งเตือนค่าไฟ ด้วยโปรแกรม Invoice Notification Systeminsx ปี 2569

This project aims to hire a contractor to operate the Invoice Notification System (INSx) for pre-disconnection warnings to private small-scale electricity users. The objective is to improve the efficiency and timeliness of notification delivery, moving from postal mail to a digital field operation model. This addresses issues of delayed or undelivered warnings, which lead to sudden power disconnections and customer dissatisfaction. The new system seeks to enhance customer satisfaction, reduce paper usage, and improve the organization’s image.

The primary scope of work involves the contracted delivery of disconnection warning notices to residential, small business, and temporary electricity users within the service areas of the Provincial Electricity Authority (PEA) branches in Pranburi, Pak Nam Pran, and Sam Roi Yot. The contractor is responsible for receiving daily notification data via the PEA’s online system, printing the notices, personally delivering them to each customer’s premises within 3 working days of data receipt, and providing proof of delivery (including GPS-tagged photos). Additionally, the contractor must update customer information (e.g., address, mobile number) in the PEA’s online system to ensure accuracy.